Settings
Store profile, policies, team and your account.
The Settings section of the menu holds your store’s details and your account. Staff logins can see most settings but not Team, Subscription or Referral.
Store profile
Open Settings → Store Profile. Fill it in carefully — customers see this in the chat, on your store info page and on receipts.
Store profile
| Store logo | Shown in the chat, on your web pages and receipts. Use a square image. |
| Store name | Your business name as customers know it. |
| Currency | US dollar, Japanese yen, Indian rupee or Philippine peso — used for all your prices. It also decides which delivery area picker you get. Set it before adding prices. |
| Language | English or 日本語. Changes your dashboard and the language your chatbot uses with customers. |
| Timezone | Where your store is. Booking times, opening hours and dates follow this time zone. |
Contact and location
| Contact number / Contact type | Your number and whether customers should call, WhatsApp or Viber you. The chat shows the right button. |
| Shown on your store info and receipts. | |
| Zip / PIN code, Address | Where you are — shown on your About card and receipts. |
| About / description | A few sentences about your business: what you sell, what makes you special. |
How customers receive orders
Shown when the Orders feature is on. Choose Delivery only, In-store pickup only or Pickup and delivery. With pickup, customers choose a day and time from your Hours & holidays — that page appears in your menu once pickup is on. See Delivery or in-store pickup.
Chat
| Greeting | The message customers see when they open your chat menu. Leave blank for a standard welcome. |
| Show my booking hours as opening hours | If you take bookings, your About card can show the hours from Hours & holidays. |
| Working hours (free text) | Otherwise, type your hours, e.g. “Mon–Sat 9:00–18:00, Sun closed”. |
Press Save.
Features
Choose what your store offers — see Choose your features.
Policies
Clear policies build trust — customers know what to expect before they pay. Open Settings → Policies. There are four:
- Terms & Conditions — the general rules of buying from you.
- Privacy Policy — what customer information you keep and why.
- Returns, Refunds & Cancellations — e.g. “Returns within 7 days, unused, with receipt”.
- Shipping & Delivery — areas, times and fees.
Each shows Written or Not set. Click one to open the editor, write it in your own words (you can use headings, bold, lists and alignment) and press Save. Blank policies are hidden; written ones appear on your store info page, linked from the chat.
Team (owners only)
Give up to 3 staff their own login so you don’t share your password.
| Staff can | Staff can’t |
|---|---|
| Manage orders, products, menu, services, bookings and messages; change most settings | See or change the subscription, see referral earnings, manage the team, or delete the store |
- Open Settings → Team.
- Under Add staff login, enter their name, email and a password of at least 8 characters.
- Press Add and give them the email and password. They can change the password in Account.
Remove a login with the bin icon — they can no longer sign in. These logins are separate from bookable Staff.
Account
Change password
Enter your current password and a new one (at least 8 characters), then press Update password.
Delete my store permanently (owners only)
Removes your store and everything in it — products, orders, bookings, customers and settings — and signs you out. To confirm, you must type your store name exactly.