PiggoChat help guide
Everything you need to run your shop inside Instagram and Messenger — what each page does and how to connect your chat.
New here? Start with these
Read these three guides in order. Click any topic to open its full page with step-by-step instructions, every option explained, and examples.
All topics
Get started
- Sign up and sign in Create your store, set your password and open the dashboard. Read the guide
- Quick start checklist The steps to go from a new store to your first order. Read the guide
- Plans and billing Plans, the free trial, renewals, changing plan and missed payments. Read the guide
Run your store
- Dashboard Your sales at a glance, plus the app and notifications. Read the guide
- Choose your features Switch on only what your business needs. Read the guide
- Orders Track orders, mark them paid and update their status. Read the guide
- Messages Read and answer customer chats from one inbox. Read the guide
- Bookings and tables Appointments, opening hours, holidays, staff and table reservations. Read the guide
Catalogue
- Products Add products with photos, stock and variants. Read the guide
- Services Services customers book rather than buy. Read the guide
- Restaurant menu Dishes and categories for takeaway ordering. Read the guide
Selling
- Payments How customers pay you. Read the guide
- Delivery areas Where you deliver and what it costs. Read the guide
- Coupons and offers Discount codes and time-limited offers. Read the guide
Channels & settings
- Connect Instagram and Messenger Get your accounts ready and connect in one click. Read the guide
- Settings Store profile, policies, team and your account. Read the guide
Earn
- Introduce a friend Share your code and earn cashback. Read the guide
- Partner program Earn 10% for every shop you bring — no store needed. Read the guide