PiggoChat
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Features

Everything you need to sell by chat

Switch on the features your business needs. Each one appears in your dashboard, your customers’ chat menu and your web pages at once.

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Instagram & Messenger

Your chatbot answers customers in the apps they already use, on your own business accounts.

  • One-click connect

    All plans

    Sign in to Instagram or Facebook and press Allow. No developer account, nothing to copy or paste.

  • Instant replies, day and night

    All plans

    The bot greets every customer with your menu straight away — at night and on weekends too.

  • A chat menu built from your features

    All plans

    Products, booking, offers, store info: customers tap instead of typing. Instagram also shows it pinned in the chat.

  • English and Japanese

    All plans

    Choose your language and both the dashboard and your chatbot switch to it.

  • Connection health

    All plans

    We watch your connections and remind you by email and notification before they expire.

Sell products

A catalogue customers can browse and buy from without leaving the conversation.

  • Catalogue in the chat

    All plans

    Photos, prices and stock. On Free, customers see your products and contact you to order.

  • Ordering inside the chat

    Pro & Premium

    Customers pick items, choose delivery or pickup, enter their details and confirm.

  • Your own web shop

    Premium

    A shop page linked from the chat and your bio, made for ordering on a phone.

  • Sizes and colours

    Premium

    Each size and colour has its own price, stock and photo, so "Navy L" can sell out while the rest stays available.

  • Up to 5 photos per item

    Premium

    A gallery for every product, with the first photo as the cover.

  • Scheduled sale prices

    All plans

    Set a sale price with optional start and end dates; customers see the discount.

A web shop page on a phone

Restaurant menu

For restaurants, cafés, bakeries and food stalls: your menu, takeaway and dine-in orders.

  • Menu with categories

    All plans

    Dishes and drinks grouped into sections like Starters, Mains and Desserts, shown in the chat.

  • Sold out in one tap

    All plans

    Switch a dish off when it sells out and back on tomorrow. It stays saved.

  • Order from the menu

    Premium

    Dine-in, pickup or delivery with a cart for several items, in the chat or on your menu page.

  • QR code for your tables

    Premium

    Print the QR code of your menu page so guests order from their phone.

Bookings & reservations

Appointments for services and table reservations for restaurants, with only free times offered.

  • Appointments

    Pro & Premium

    Customers choose a service, a day and a free time slot, and get a booking number.

  • Table reservations

    Pro & Premium

    Date, time and number of people, for restaurants and cafés.

  • Hours, slots and holidays

    Pro & Premium

    Set opening hours (with breaks), slot length and days off — weekly, monthly or yearly.

  • Choose a staff member

    Premium

    Customers pick who they book with; several people can be booked at the same time.

  • A booking page for your bio

    Pro & Premium

    A link you can put in your Instagram bio, WhatsApp status or website.

A table booking in the chat

Orders & payments

Every order in one list, and customers are kept up to date without you typing a message.

  • Automatic status messages

    Pro & Premium

    Confirmed, shipped, delivered or cancelled: the customer gets a message in the chat at each step.

  • Receipts

    Pro & Premium

    A receipt is sent in the chat when you mark an order paid. Print or save any order as PDF.

  • In-store pickup or delivery

    Pro & Premium

    Offer delivery, pickup or both. Pickup customers choose a day and time from your opening hours.

  • Cash on delivery

    Pro & Premium

    Customers pay when the order arrives, when they collect it, or at their visit.

  • Card payments with your own Stripe

    Coming soon

    Customers pay by card at checkout and orders confirm themselves. The money goes straight to your Stripe account.

The orders list in the dashboard

Coupons & offers

Bring customers back with discounts they can find right in the chat.

  • Three kinds of coupon

    Premium

    A percentage off, a fixed amount off, or free delivery — with an optional minimum order.

  • Only where they apply

    Premium

    Limit a coupon to products, the restaurant menu or bookings; customers only see it where it works.

  • Scheduled and once per customer

    Premium

    Start and end dates, and each customer can use a coupon once (by chat account or phone number).

  • Offers list in the chat

    Premium

    Live offers appear in the chat menu, so customers find them without knowing the code.

Delivery areas

Decide where you deliver and what it costs; the fee is added at checkout.

  • A fee for each area

    Premium

    Charge more for areas further away. Customers outside your areas can’t choose delivery.

  • Ready-made area lists

    Premium

    Tick prefectures in Japan, cities in the Philippines or PIN codes in India — or add your own postal codes.

Run your business

One dashboard for the whole business, on your computer or as an app on your phone.

  • One inbox for both apps

    All plans

    Read every Instagram and Messenger conversation and step in with a personal reply when you want.

  • Alerts on your phone

    All plans

    Get a notification for every new order and booking — even with the dashboard closed. The bell lists them all.

  • Sales at a glance

    All plans

    Orders, revenue, bookings, the last 7 days and stock alerts on the first page.

  • Staff logins

    All plans

    Up to 3 staff get their own login; they can’t see billing or delete the store.

  • Store info, policies and QR codes

    All plans

    Your hours, address, contact and policies on a store page, with QR codes for your counter and flyers.

Badges show which plans include a feature. Every new store can try all of Premium free for 14 days.

Compare plans

Ready to bring customers back?

Get your shop live on Instagram and Messenger this week. Try every Premium feature free for 14 days — no credit card.

Start your 14-day free trial