Use cases

One app, shaped to your business

A clothing shop, a café and a salon need different things. Here’s what each kind of business switches on — and what changes.

Messenger & Instagram sellers

Clothing, accessories, cosmetics, handmade goods

Sound familiar?

  • The same questions about price, size and stock all day
  • Orders lost somewhere in long DM threads
  • Typing every “shipped” and “thank you” message by hand

With PiggoChat

  • Customers browse your catalogue and order in the chat or on your web shop
  • Sizes and colours each with their own stock, so nothing is oversold
  • Status messages and receipts go out automatically as you update the order
  • Coupons, sale prices and delivery fees by area

Features used

ProductsOrdersWeb shopSizes & coloursCouponsDelivery areas

Which plan

Pro to take orders in the chat; Premium for the web shop, sizes & colours, coupons and delivery areas.

A web shop on a phone

Cafés & restaurants

Restaurants, cafés, bakeries, food stalls

Sound familiar?

  • Reservation calls and DMs during the busiest hours
  • “Are you open?” and “What’s on the menu?” again and again
  • Takeaway orders written down by hand and easy to miss

With PiggoChat

  • Guests reserve a table with date, time and party size in the chat
  • Your menu, hours and address are always one tap away
  • Dine-in, pickup and delivery orders with a cart (Premium)
  • A QR code on each table so guests order from their phone

Features used

MenuTable reservationsOrdersMenu page & QRHours & holidays

Which plan

Pro for table reservations and orders; Premium to let guests order from the menu with a cart.

Booking a table in the chat

Salons, clinics & services

Hair & nail salons, clinics, studios, lessons, repairs

Sound familiar?

  • Long back-and-forth to find a time that works
  • Double bookings when two people ask at once
  • No clear record of who came and who didn’t

With PiggoChat

  • Services with price and duration; only free slots are offered
  • Customers choose their stylist or practitioner (Premium)
  • Holidays and breaks block times automatically
  • Mark visits completed or no-show to keep a clear record

Features used

ServicesAppointmentsStaffBooking pageCoupons for bookings

Which plan

Pro for appointments; Premium when customers should choose a staff member.

Small local businesses

Bakeries, florists, studios, neighbourhood shops

Sound familiar?

  • No time to answer messages while serving customers
  • Customers asking for hours, address and prices
  • Not sure which tools you need yet

With PiggoChat

  • Your hours, address, contact and policies answered 24/7
  • Show up to 3 products or services on the Free plan
  • Switch on only the features you need, and more later
  • QR codes for your counter, packaging and flyers

Features used

Store infoChat menuProducts or servicesShared inboxQR codes

Which plan

Start on Free; move to Pro when you want orders or bookings in the chat.

Ready to bring customers back?

Get your shop live on Instagram and Messenger this week. Try every Premium feature free for 14 days — no credit card.

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